Introduction

Castle Play & Plate ("we", "us", "our") is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you visit our website, and your rights in relation to your data.

What Data We Collect

We may collect the following data about you:

• Identity Data: Includes first name, last name when you create an account, make a booking, or contact us.
• Contact Data: Includes email address and telephone numbers.
• Technical Data: Includes internet protocol (IP) address, browser type and version, time zone setting and location, and other technology on the devices you use to access this website.
• Usage Data: Includes information about how you use our website, products and services.

How We Use Your Data

We use your data to:

• Process bookings and manage your account.
• Respond to inquiries submitted via our contact forms.
• Improve our website and services.
• Comply with legal obligations.

Cookie Policy

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

This website uses the following types of cookies:

• Strictly Necessary Cookies: These are required for the operation of our website. They include, for example, the PHP session cookie (PHPSESSID) which is essential for user logins and form processing (like the CAPTCHA).
• Functionality Cookies: These are used to recognise your preferences. For example, we use local storage to remember your choice between light and dark mode. We also use a cookie (`cookie_consent`) to remember your choice regarding our cookie policy.
• Third-Party Cookies: Our website uses services from third parties which may set their own cookies. These include Google Fonts, Font Awesome, and other content delivery networks (CDNs) for performance. Embedded content, such as our Google Map, may also set cookies.

Your Rights

Under data protection law, you have rights including:

• Your right of access - You have the right to ask us for copies of your personal information.
• Your right to rectification - You have the right to ask us to rectify information you think is inaccurate.
• Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

To exercise any of these rights, please contact us at info@playandplate.co.uk.

Disclaimer: This is a template policy. You must consult a legal professional to ensure your policy is compliant with all applicable laws and regulations.